Terms and Conditions

Welcome to Townyclub, a brand of Codostuff Pvt Ltd. By accessing or using our website, mobile application, or any of our services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.

1. Acceptance of Terms

By using the services provided by Townyclub, you agree to these Terms and Conditions. If you do not agree with any of the terms, you should not use our services.

2. Services Provided

Townyclub offers a variety of home services including but not limited to cleaning, repairs, maintenance, and other related services. The availability of services may vary depending on your location.

3. Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you are legally capable of entering into a binding contract and that you will comply with all applicable laws.

4. Booking and Payment

• Service Booking: To book a service, you must provide accurate information about the services required and your location.
• Payment: Payment for services can be made through secure online payment gateways. You agree to provide valid payment information and authorize us to charge the agreed amount for the services rendered.

5. Cancellation and Rescheduling

• You can cancel or reschedule your appointment up to 4 hours before the scheduled service time without any penalty. After this time, a cancellation fee may apply.
• Townyclub reserves the right to cancel or reschedule a service due to unforeseen circumstances, in which case you will be notified in advance.

6. User Responsibilities

• You agree to provide accurate and complete information when booking services.
• You are responsible for ensuring that your home or property is safe and accessible for our service providers.
• You agree to cooperate with our team to facilitate the smooth execution of services.

7. Prohibited Use

You agree not to use our services for any unlawful or prohibited purposes, including:

• Engaging in fraudulent activities.
• Interfering with the functionality of our website or services.
• Uploading harmful or malicious content.

8. Intellectual Property

All content on the Townyclub website, including text, graphics, logos, images, and software, is the property of Townyclub or its licensors and is protected by copyright laws. You may not use, copy, or distribute any content without our prior written consent.

9. Limitation of Liability

Townyclub’s liability is limited to the amount paid by you for the specific service that gave rise to the claim. We are not responsible for any indirect, incidental, or consequential damages arising from your use of our services.

10. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information as outlined in our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

11. Changes to Terms

Townyclub reserves the right to modify, update, or change these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our services after such changes constitutes acceptance of the updated terms.

12. Termination

Townyclub reserves the right to suspend or terminate your access to our services if you violate these Terms and Conditions, or if we deem it necessary to protect the integrity of our services.

13. Dispute Resolution

Any disputes arising from the use of our services will be resolved through negotiation. If the dispute cannot be resolved amicably, it will be subject to arbitration under the laws of West bengal ,India].

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of West bengal ,India. Any legal action related to these terms shall be brought in the courts located in India.

15. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Phone: +91 08346846781
• Email: townyclub@townyclub.com

By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.